Digital Health

Improving health care by using

digital health tools

______________________________________

Year in review

Our PHN continues to work with primary health care providers and other stakeholders to increase the uptake of technologies to improve integration and health care delivered in our region.

2.7mil+

documents uploaded to
My Health Record
in our region

94%

of general practices are registered to use
My Health Record

160,000+

people in our region used telehealth consultations with their health care professional

125

health providers currently use the healthdirect Video Call telehealth platform

Digital Health supports the delivery of safe, more efficient and

better-quality health care. Our digital health team works with

health professionals, hospital and health services, and members

of the community to help them access the knowledge and tools

they need.

Our team has been assisting health professionals

in our community to use:

Telehealth
Secure Messaging
Electronic Transfer of Prescriptions
Electronic Prescriptions
Queensland Health’s eHealth Provider Portal - The Viewer
The GP Smart Referrals
My Health Record

Bringing care closer to home

Our PHN supports providers to navigate and understand the digital health ecosystem and to unlock the value of digital health. We facilitate targeted capability building through awareness and education.

Telehealth

Telehealth is an integral tool to bring health care closer to home. This became particularly important in response to the COVID-19 pandemic in early 2020.

The uptake of telehealth has enabled specialists, general practice, mental health and other allied health providers, aged care and community organisations to provide effective health care to their clients using video call consultations.

Our team has been providing resources, information and access to telehealth platforms.

Telehealth Pilot

Our PHN is a national Telehealth Pilot site supporting drought-affected areas. We work with healthdirect Australia to offer the healthdirect Video Call service in targeted locations across our region.

GPs, psychologists and social workers who deliver mental health support have been provided with the video consultation platform.

This makes it easy for healthcare providers to offer their services and has helped people in the community to save time and money by bringing health care closer to their home, particularly for those living in rural and remote areas.

" The more people take part in video consultations the more comfortable they are using it. When comparing telehealth and video call consultations to in person consultations I found the amount of D.N.A’s (Did Not Attend) had significantly reduced as patients can log into their appointments from home, it’s very easy and accessible."

Psychologist Barry Sheehan

Evidence-informed quality improvement

On 1 August 2019, the Department of Health introduced the PIP Quality Improvement (QI) Incentive.

The PIP QI Incentive is a payment to general practices that participate in quality improvement activities in partnership with our PHN to improve patient outcomes and deliver best practice care.

Over 90%

of local general practices are accredited

3 in 4

general practices share data with the PHN to inform population health

420,000

people who regularly visit their local GP were supported in their care needs

Head Office

Level 1, 162 Hume Street (PO Box 81), Toowoomba QLD 4350

P (07) 4615 0900

West Moreton

Level 5, World Knowledge Centre, 37 Sinnathamby Boulevard, Springfield Central QLD 4300

P (07) 3202 4433

Acknowledgement of Country

The Darling Downs and West Moreton PHN wishes to acknowledge Australia’s Aboriginal people as the Custodians of this land. We pay our respect and recognise their unique cultures and customs and honour their Elders past, present and emerging.

“While the Australian Government Department of Health has contributed to the funding of this website, the information on this website does not necessarily reflect the views of the Australian Government and is not advice that is provided, or information that is endorsed, by the Australian Government. The Australian Government is not responsible in negligence or otherwise for any injury, loss or damage however arising from the use of or reliance on the information provided on this website.”